In today’s competitive business marketplace, there is high competition within sections/ departments of a business for justifying resource and investment requirements. Even good CM programs without Proactive and Business focused KPIs, are unable to emphasise high returns they generate for the business. Hence they struggles to get the attention and investment required to expand move forward to higher levels. This leads to demotivation and stagnation in CM programs, in some situations even in staff retrenchments as they are perceived to be non-essential to business plan.

This paper addresses core issues related to setting up KPIs, truly reflecting the positive impact of CM program achievements, on the efficiency and competitiveness of the business. The role of various stakeholders (higher management, Engineering, Maintenance, Production, Quality, HS&E etc…) in setting up high performing KPI will be discussed, in different scenarios of type of business/ markets.

The range of high performance KPIs will be presented in segregated categories for different businesses stakeholders and discussed in details about their impact on overall business performance. Management reporting system modelling will also be discussed, which is focused on performance indicators that are relevant to various stakeholders and the generated reports are customised to stakeholder’s preferences and competencies.

Tarun Motwani holds a Bachelor’s degree in Mechanical Engineering, MBA-Finance, VA Cat IV certificate, with 26 years of industrial experience. He is working as Senior Engineer- condition Monitoring in Visy paper, and has worked in in various type of industries, including petrochemicals, mining, steelmaking, pulp & Paper, food processing building products etc. His skill set includes vibration analysis, IR Thermography, Oil Analysis, Airborne Ultrasonics, Motor testing and Root Cause Failure Analysis, and technical delivery in these technologies. His past certifications include ASNT Level III in IR, Level II certification in oil analysis, Level I certification in UT. He is currently involved in automated integration of different condition monitoring technologies, to optimize their usage in ever expanding online systems and by even moderately skilled personnel in all these technologies.